Asian J Beauty Cosmetol. 2011; 9: 0.
A Study on Continuance Intention for Use of Social Shopping with Joint Purchasing Style
-Focused on Shops Related to Beauty/Cosmetic-
ABSTRACT
This study tried to investigate factors which affect continuance intention for users focused on
goods of shops related to beauty/ cosmetic such as beauty shop, skin care shop, massage shop etc.
among goods sold on social shopping site where discount over half is applied.
This study tested influences of characteristics of social shopping(perceived price, perceived reputation,
system quality, information quality, service quality) on expectation-confirmation, and influences
of expectation-confirmation with the mediation of user's satisfaction on continuance intention for
use. The subjects were 267 respondents.
As a result of test, perceived price, perceived reputation, information quality, service quality gave
positive influences on expectation-confirmation. Expectation-confirmation gave positive influences on
user's satisfaction. User's satisfaction gave positive influences on continuance intention for use of
the site but did not affect continuance intention for use of the shops related. And it appeared that
continuance intention for use of the site did not affect continuance intention for use of the shops
related.
Keywords :
Social Shopping, Expectation-Confirmation, Continuance Intention for Use
