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Kor J Aesthet Cosmetol > Volume 9(2); 2011 > Article
한국형매뉴얼테크닉의 인식도와 만족도가 이용자 행동에 미치는 영향
The Effects of General Acknowledgement and Satisfaction about the Korean type of manual technic
Yoo-Lan Lim
For surveying the consumer recognition and satisfaction about Korean type of manual technic their correlations were investigated by regression analysis on the eligible 496 questions of total 550 answered from 600 requested. The results were as follows. 1) The pre-recognition and information about Korean type of manual technic gave a high degree of satisfaction in its treatment. 2) It gives considerable satisfaction to the consumers when recognize stress built-up more higher. 3) The high satisfaction gave prefered being-treated in Korean type of manual technic and a positive activity in inducement for the manual technic. Consequently, It's considered that managing the customers in services with pre-recognition and fruitful information about Korean type of manual technic could give satisfaction to them and contribute for increase in sales.
Key words: Korean type of manual technic, pre-recognition, satisfaction, a positive activity, customer's behavior
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